How do I contact you to set up an appointment?
You can use the email section of the home page or leave a message at (757) 651-4803. Pickups can usually be done 1-2 days typically.
From where do you do pickups from?
We can arrange pickups from your home, work, public parking lot or where it’s most convenient for you.
How long do your services take?
Most maintenance services can be completed within a couple days. Many standard repair parts are on hand for quick turn-around on repairs. Bicycles requiring special order parts to complete will take a few additional days, depending on shipping times. Average times on order to repair completion is a week or less.
Do you do on-site repairs?
On-site repair or maintenance are on a case by case basis. Tire or tube repairs and basic adjustments can typically be done, whereas full tune-ups & major repairs are done at the shop.
Can you provide a quote without seeing the bike?
Very rough quotes over email or the phone can be done based on the customer’s diagnosis of the bike. A more accurate estimate will be given after a thorough inspection. Suggested repairs will be based on the safest release of the bike back to the customer.
What forms of payment do you accept?
Cash, check, Visa, Mastercard and Discover credit cards.